Privacy Policy

Last updated: November 01, 2026 · qrcodemaker · https://qrcodemaker.tech

1. Data Controller

The data controller for this Service is:

  • Company name: qrcodemaker (an independent software business)
  • Privacy contact email: privacy@qrcodemaker.tech
  • Data protection officer: Not applicable — privacy inquiries are handled directly by the privacy contact above

2. Information We Collect

2.1 Information you provide directly:

  • Account information: email address, display name, password (stored encrypted/hashed)
  • Payment information: transaction amount and payment status. We do not store full card numbers — card data is handled by our payment processor (see Section 5)
  • Content you generate: QR code content, design configurations, and AI art prompts you submit
  • Communication records: emails, support tickets and feedback you send to our team

2.2 Information collected automatically:

  • Device & network: IP address, device type, operating system, browser type, timezone
  • Usage behavior: pages visited, features used, generation and scan activity, session duration
  • Log data: request timestamps, error logs, performance metrics
  • API metrics: usage counts for quota management (for API users)

3. How We Use Your Information

Purpose Legal Basis
Providing and maintaining the ServiceContract performance
Billing and payment processingContract performance
Customer supportContract performance / legitimate interests
Service notifications (billing, security, policy updates)Legitimate interests
Security and fraud prevention (including prompt & content safety screening)Legitimate interests
Product optimization and analyticsLegitimate interests
Legal complianceLegal obligation

We may aggregate or de-identify data for statistical analysis. Such data cannot identify you personally.

4. Cookies & Tracking Technologies

Type Purpose Can be disabled
Strictly necessaryLogin sessions, core functionalityNo
FunctionalPreferences, personalizationYes
AnalyticsAnonymous usage statistics, product optimizationYes

Analytics tools used: Google Analytics 4 (Google Privacy Policy) and Microsoft Clarity (Microsoft Privacy Statement) on public pages. These tools are loaded only when configured; you can opt out via your browser settings (such as Do Not Track, blocking third-party scripts) or cookie controls.

5. Sharing & Disclosure

We do not sell your personal information, including as "sale" is defined under applicable law (such as the CCPA). We share your information only in the following circumstances:

  • Payment processors: payment card data is handled exclusively by our PCI-DSS compliant payment processors and Merchants of Record — Waffo Pancake and, where indicated at checkout, Creem — and is never stored on our servers (transaction data only)
  • Service providers: cloud hosting, email delivery, AI model providers (Replicate API for Stable Diffusion, DeepSeek for prompt enhancement), and content-safety screening (Waffo Prompt Sift), bound by confidentiality obligations and used solely to operate the Service
  • Legal & regulatory requirements: when required by law, court order, or valid requests from competent authorities
  • Business transfers: in a merger or acquisition, with advance notice and continuity of protection obligations
  • With your consent: for any other purpose, only with your explicit prior consent

6. Data Security

  • Encryption in transit: TLS / HTTPS for all traffic
  • Encryption at rest: passwords and sensitive data are hashed or encrypted
  • Access control: least-privilege principle; staff bound by confidentiality obligations
  • Monitoring: audit logging of security-relevant events and periodic vulnerability review

In the event of a security incident affecting your rights, we will notify you and the relevant supervisory authorities within 72 hours of becoming aware, as required by applicable law. Please safeguard your account credentials and do not share them with others.

7. Data Retention

Data Type Retention After expiry
Account informationWhile active; 90 days after cancellation or deletionDeleted or anonymized
Transaction recordsAs required by law (typically 7 years)Deleted or archived
Support communications2 yearsSecure deletion
Security & audit logs12 monthsSecure deletion
Generated content (QR codes, AI art)While your account is activeDeleted with account

8. Your Data Rights

To exercise any of the following rights, contact us at privacy@qrcodemaker.tech; we will respond within 30 calendar days.

Right Description
Right to be informedKnow what data we collect and how we use it
Right of accessObtain a copy of your personal data
Right to rectificationCorrect inaccurate or incomplete information
Right to erasureRequest deletion of your data under certain conditions
Right to restrict processingPause processing in certain circumstances
Right to data portabilityReceive your data in a machine-readable format
Right to objectObject to processing based on legitimate interests or marketing
Right to withdraw consentWithdraw consent-based processing at any time

If you believe we have not handled your request properly, you have the right to lodge a complaint with your local data protection authority.

9. Marketing Communications & Opt-out

With your consent, we may send marketing information by email or in-app notifications. You can opt out at any time: click the "unsubscribe" link in emails, disable marketing notifications in your account settings, or contact us. Opting out does not affect essential service notifications (such as billing and security alerts).

10. Cross-border Data Transfers

Our servers and partners may be located in jurisdictions other than yours (such as the United States and Singapore). Where data is transferred across borders, we protect it through:

  • Data processing agreements incorporating the EU Standard Contractual Clauses (SCCs) where applicable
  • Transferring only to recipients that provide an adequate level of protection
  • Encryption in transit and at rest during transfer and storage

11. Children's Privacy

The Service is intended for users aged 18 and older. We do not knowingly collect information from anyone under this age. If you believe a child has provided us with personal information, contact us immediately and we will delete it promptly. Our Acceptable Use Policy additionally prohibits generating any content that sexualizes or endangers minors.

12. Third-party Links & Services

The Service may contain links to third-party websites or integrate third-party services. This Policy applies only to information collected directly by us. We are not responsible for third-party data practices; please review their policies before use.

13. Changes to This Policy

For material changes, we will notify you at least 15 days in advance via a platform announcement or your registered email, and update the "Last updated" date at the top of this page. Continued use after the effective date constitutes acceptance.

14. Contact Us

This policy is provided for information and does not constitute legal advice.